Shipping
Dispatch
- Your order is packed with care and usually on its way within 2 business days
- From there, NZ Post takes over and delivers it to your door
New Zealand shipping (NZD, GST included)
Shipping rates
- $0 -$110.99 – $11.50
- $111+ – Free
- First-time customers: free shipping on orders $70+
Delivery time (after dispatch)
- Urban: usually 1–3 business days
- Rural: usually 2–5 business days
Australia shipping (NZD)
Shipping rates
- Flat rate: $35 per order
- First order free shipping: available on orders $200+ (first-time customers only)
Delivery time (after dispatch)
- Usually 3–10 business days, depending on location and customs processing
Tracking
- Tracking is provided once your parcel is on the move
If your parcel arrives damaged
If your parcel arrives with any concerning damage, please let us know within 24 hours so we can get it sorted appropriately for you.
International duties and taxes
International orders may be subject to local taxes or duties on arrival. Any fees charged by customs are the responsibility of the customer.