Shipping

Let's get down to the nitty-gritty of shipping because we're all about ensuring your tea experience is top-notch. The good news is, our flat rate shipping is just $9 nationwide, as we have pitched in on the overall cost. Even better, for orders over $100, shipping's on the house. And if you happen to call Cromwell home, we'll personally deliver to your doorstep a couple of times a week. 

Now, about getting your tea to you – we're a small, passionate crew blending, packing, and more in our little tea wonderland. We aim to send your orders on their way within the next working day, but please give us up to 72 hours to sprinkle some tea magic. During busy times, like the holiday frenzy, your patience is our best friend, as processing might take a tad longer.

As of now, our tea journey is confined to the beautiful lands of New Zealand. But if you're from afar and craving our tea, shoot us a message. We're always up for a tea adventure.

When it comes to the tea express, we prefer to go with NZPost for our domestic shipments. However, be aware that the delivery times might be swayed by the winds of postal service delays – something we wish we could control but can't.

And here's a little note: If your tea parcel decides to make a U-turn due to an address hiccup or a missed rendezvous, don't worry. We'll get it back on its way. Just keep in mind that you'll be covering the postage for the second tea journey.

Thanks for understanding, and let's keep the tea brewing! Kick back, enjoy your tea, and leave the logistics to us.